Bring your work in from Jira
An admin can copy a Jira project into Helmior once. You see every issue and person before anything comes in, and nothing stays linked to Jira afterwards.
Updated
Bringing a project in copies it once. Helmior never changes anything in Jira, and it doesn't keep the two in sync.
Connect Jira
Only an admin can do this.
- In the Helmior app, go to Import work on Home and open Jira. You're also offered this while you set up.
- Click Connect and approve Helmior on Atlassian's screen. Helmior only asks to read your projects and the people in them.
Bring a project in
- Choose a project. Each one shows how many issues it has.
- Check what was found: every status with its issues, and the comments and due dates.
- Choose Helmior's Suggested steps or your statuses As in Jira, then choose who on your team gets each person's issues.
- Click Bring in. Nothing changes until you do.
What comes across
| From Jira | In Helmior |
|---|---|
| Statuses | Steps, in the order work moves: to do, in progress, done |
| Issues | Cards, with their summary, description and due date |
| Comments | Comments, with who wrote them |
| Key, issue type, priority and labels | At the top of the card's description, with a link back to the issue |
| Assignee | The teammate you chose |
An issue arrives closed when its status is one Jira counts as done. Everything else arrives open.
Attachments, sub-tasks and issue links, sprints, story points and other custom fields stay in Jira.
After it's in
The project gets its own page under Import work, where you can change who gets whose issues and see what has happened. Check for changes brings in what's new or changed in Jira since.
Frequently asked questions
My account can reach more than one Jira site.
Helmior connects to the first one. Tell us at support if you need another.
Are long comment threads brought in whole?
Jira hands over a limited number of comments with each issue, so very long threads may be cut short.
How do I disconnect Jira?
On the Jira import page, click Disconnect under the title. What you've already brought in stays.
Still stuck? Email support@helmior.com with a screenshot of what you see, and a person will answer.